We provide new patients
You only pay when they convert
We help specialist clinics attract high-value patients without having to chasing leads.
Pay per conversion, not promises.
Trusted by Dental & Aesthetic Clinics across the UK.
Trusted by Dental & Aesthetic Clinics across the UK.
We help you grow your clinic....
Through ethical, patient-first advertising and clear systems, we help specialist clinics attract pre-screened private patients ready to move forward.
We run tailored campaigns that protect your clinical reputation while improving enquiry quality and booking outcomes.
Where appropriate, optional Patient Liaison support helps guide patients into care and strengthen treatment acceptance.
No retainers. No long-term lock-ins.
A performance-based system built to deliver the right patients with lower risk and greater consistency.
What We Offer
Start-to-End Patient Acquisition
We run ethical ads that attract patients who are actively looking for private care in your specialty. From interest to booking, we guide patients through a structured pathway that screens for clinical fit, expectations, and readiness to engage with private treatment.
Patient Liaison Support
If you want us to manage the communication side too, our Patient Liaison Team can contact and guide patients with warmth and clarity. Whether you prefer to handle enquiries yourself or have us help, the choice is yours. We work with your structure and protocols.
We handle early patient communication with care so patients feel confident before booking.
Unlike suppliers who stop at leads we support the booking journey to protect treatment acceptance and your clinical time.
You stay in control. We do the heavy lifting. Simple.
We craft sensitive, clinically aligned campaigns that:
Reflect your voice and expertise
Highlight your programmes with clarity and confidence
Give patients the insight they need to choose well
Whether you operate in private healthcare, we run targeted advertising that delivers qualified patient enquiries and supports treatment acceptance.
Our campaigns reduce wasted spend and convert interest into suitable bookings without compromising trust.
Trusted by Dental & Aesthetic Clinics across the UK.
You Only Pay When Patients Book
This is not a retainer model.
No retainers - No big upfront costs - No fees for leads that don’t convert
Need Help with Rebooking or Internal Leads?
Our Patient Liaison Team isn’t just for new leads. If you’ve got warm enquiries, cancellations, or leads you haven’t followed up, we can help.
Through internal call campaigns, we:
Re-engage patients who already enquired
Fill gaps in your diary
Help your front desk stay on top of follow-ups
Standalone Patient Liaison Service
Want help with your inbound and outbound calls but not ready for ads? Our Patient Liaison service is available as a standalone solution.
We’ll match you with a trained, Patient Liaison who works as an extension of your team. They follow your tone, use your system, and ensure patients feel supported, all while following extremely strict data protection laws.
It’s up to 60% more cost-effective than hiring in-house, and takes the pressure off your team instantly.
New Leads
We bring new, suitable patients to your clinic through advertising that reflects your standards and attracts the right people.
Booking those new leads
We deliver end-to-end patient acquisition, combining targeted advertising with Patient Liaison support to help new enquiries move confidently into booked appointments.
internal, re-engagement campaigns
We also help convert more of the enquiries you already receive by re-engaging past leads and supporting inbound calls.
Frequently Asked Questions
How do I get started?
Just book a free discovery call. We’ll discuss your needs and call volume, then build a custom plan. Most clients are live in 2–4 weeks.
How long does it take to set up?
Standard setups take around 2 weeks. For more complex requirements, it can take up to 30 days. We handle everything from training to integration, so you don’t have to lift a finger.
Will I be working with a real person?
Yes – always. You’ll have a real, fully trained receptionist (and a backup), dedicated to your business. No bots. No scripts. Just real human support.
Do you provide a CRM?
Yes. We offer a premium CRM system (GoHighLevel sub-account) to manage leads, automate follow-ups, track bookings, and more — included in your plan.
Do I get to speak directly with my receptionist?
Yes. You’ll have a dedicated account manager available on WhatsApp to make updates, request changes, or communicate with your receptionist team quickly and easily.
Do you offer outbound calls too?
Yes. Our team can follow up with leads, confirm appointments, chase unpaid invoices, or reactivate lapsed clients - whatever support you need.
Do you monitor call quality?
Yes. All receptionists are regularly coached and monitored. We use call reviews, performance data, and client feedback to continuously improve service.
Who is this service for?
Apex Integrate is perfect for any business that wants to stop missing calls and start converting more leads - especially service-based businesses like dentists and aesthetics clinics. However we can actor for salons, law firms, plastic surgeons, and consultants etc. If your time is valuable and your calls matter, we’ve got your front desk covered.
Is my receptionist shared with other businesses?
No. You’ll have your own dedicated receptionist, trained exclusively on your business, services, FAQs, and booking system.
What happens if my receptionist is sick, on holiday, or leaves?
We assign a second trained receptionist as backup from day one. If someone’s off sick or moves on, your service continues without disruption. You’ll never have to re-train or deal with gaps in coverage.
Is my data secure?
Yes. We follow GDPR best practices and use encrypted systems to ensure your business and client data is fully protected.
Can you use my existing CRM and calendar?
Absolutely. We train our receptionists to use your tools — whether that’s SEO, Dentally, Fresha, Cliniko, Google Calendar, or your industry-specific CRM.
What if I receive a high volume of calls?
We scale with you. Whether you're a solo operator or a multi-location clinic, we can expand coverage, add more hours, or provide a full team to handle the volume.
Can I customise how calls are answered?
Yes. We tailor greetings, scripts, and workflows around your business - from tone of voice to detailed call handling instructions.
How do you motivate your receptionists?
We don’t just train - we incentivise. Our team is rewarded for great performance, conversions, and client satisfaction. This means you get motivated people who genuinely care about helping your business grow.
Can I change or cancel my plan?
Yes. You can upgrade, downgrade, or cancel with 30 days’ notice - no long-term commitments required.
