Stop Losing Leads & Wasting £10,000+ on Your Front Desk
Get a fully trained, dedicated receptionist - ready in 2 weeks, answering fast, and working only for your clinic.
Trusted by Dental & Aesthetic Clinics across the UK.
Trusted by Dental & Aesthetic Clinics across the UK.
We Handle Your Inbound & Outbound Calls
Turn missed calls and cold leads into paying clients, without hiring in-house.
✅ 100% human receptionists
✅ Costs up to 60% less than hiring staff
How It Works
We hire, train and manage a dedicated receptionist who works exclusively for your clinic - handling calls, enquiries, and bookings like they’re part of your in-house team.
No call centres. No rotating agents. No generic scripts.
Just one trained, reliable receptionist working UK hours, using your systems, and following your tone of voice.
Clear, professional English speaking receptionists
Trained on your booking system (SOE, Dentally, Cliniko, Fresha, etc)
Handles inbound calls, outbound follow-ups, & diary management
Fully monitored & managed by us - no extra workload for your team
Your patients get fast, friendly service.
You save time, reduce costs, and stop leads from falling through the cracks.
Why Smart Clinics Switch to Apex Integrate
We're not a call centre - we become your remote front desk.
Bookings, payments, and follow-ups handled for you.
No more missed leads = more appointments, more revenue.
Up to 60% cheaper than in-house staff.
Full coverage: sick leave, holidays, and training included.
Unlimited calls. Flexible plans. Human-first with AI optional.
Optional AI add-ons for speed and scale - fully managed
Trusted by Dental & Aesthetic Clinics across the UK.
20
hours
Part Time Virtual Receptionist
Best for clinics needing part-time or out of hours support.
1 dedicated receptionist
Trained on your systems (SOE, Dentally, Fresha, Pabau, Boxly etc)
Handles inbound & outbound calls
Live activity tracking & call reports
Sick leave & holiday cover
Fully managed - no HR or payroll hassle
40
hours
Full Time Virtual Receptionist
Perfect for busy practices needing full reception support.
Everything in the Part time Plan, plus:
Full-day coverage
More availability for patient follow-up
Faster lead response across the day
Greater flexibility across multiple team members or diaries
How this benefits you
Save £14,667/year vs full-time hire
Flexible cover from 20 hrs/week
Trained on your clinic systems
Calls monitored for quality
Backup cover for sick days
We incentivise staff performance
Hiring In-House vs Apex Integrate
Hiring a full-time UK receptionist really costs around £2,500/month when you factor in pension, NI, sick pay, and holiday cover.
And for that?
No evenings
No weekends
No cover when they're off sick or on holiday
Missed enquiries = lost revenue
Apex Integrate gives you full inbound & outbound call handling on evenings, weekends, and everything in between - for less than half the cost.
We don’t just answer calls.
We follow up. We book in. We convert.
And we never take a day off!
Let's break it down
| Item | UK Hire (40 hrs per week at £12.21/ph) | Apex Integrate (40 hours per week) |
|---|---|---|
| Gross Pay | £2116.10 | £1400 |
| Employer NI | £187.42 | £0 |
| Pension 3% | £63.48 | £0 |
| Holiday Cover (12.07%) | £255.27 | £0 |
| Total Monthly | £2622.27 | £1400 |
| Total Annually | £31467.24 | £16,800 |
Frequently Asked Questions
How do I get started?
Just book a free discovery call. We’ll discuss your needs and call volume, then build a custom plan. Most clients are live in 2–4 weeks.
How long does it take to set up?
Standard setups take around 2 weeks. For more complex requirements, it can take up to 30 days. We handle everything from training to integration, so you don’t have to lift a finger.
Will I be working with a real person?
Yes – always. You’ll have a real, fully trained receptionist (and a backup), dedicated to your business. No bots. No scripts. Just real human support.
Do you provide a CRM?
Yes. We offer a premium CRM system (GoHighLevel sub-account) to manage leads, automate follow-ups, track bookings, and more — included in your plan.
Do I get to speak directly with my receptionist?
Yes. You’ll have a dedicated account manager available on WhatsApp to make updates, request changes, or communicate with your receptionist team quickly and easily.
Do you offer outbound calls too?
Yes. Our team can follow up with leads, confirm appointments, chase unpaid invoices, or reactivate lapsed clients - whatever support you need.
Do you monitor call quality?
Yes. All receptionists are regularly coached and monitored. We use call reviews, performance data, and client feedback to continuously improve service.
Who is this service for?
Apex Integrate is perfect for any business that wants to stop missing calls and start converting more leads - especially service-based businesses like dentists and aesthetics clinics. However we can actor for salons, law firms, plastic surgeons, and consultants etc. If your time is valuable and your calls matter, we’ve got your front desk covered.
Is my receptionist shared with other businesses?
No. You’ll have your own dedicated receptionist, trained exclusively on your business, services, FAQs, and booking system.
What happens if my receptionist is sick, on holiday, or leaves?
We assign a second trained receptionist as backup from day one. If someone’s off sick or moves on, your service continues without disruption. You’ll never have to re-train or deal with gaps in coverage.
Is my data secure?
Yes. We follow GDPR best practices and use encrypted systems to ensure your business and client data is fully protected.
Can you use my existing CRM and calendar?
Absolutely. We train our receptionists to use your tools — whether that’s SEO, Dentally, Fresha, Cliniko, Google Calendar, or your industry-specific CRM.
What if I receive a high volume of calls?
We scale with you. Whether you're a solo operator or a multi-location clinic, we can expand coverage, add more hours, or provide a full team to handle the volume.
Can I customise how calls are answered?
Yes. We tailor greetings, scripts, and workflows around your business - from tone of voice to detailed call handling instructions.
How do you motivate your receptionists?
We don’t just train - we incentivise. Our team is rewarded for great performance, conversions, and client satisfaction. This means you get motivated people who genuinely care about helping your business grow.
Can I change or cancel my plan?
Yes. You can upgrade, downgrade, or cancel with 30 days’ notice - no long-term commitments required.
We’re more than a call answering service.
We’re your patient communication partner, helping you convert more enquiries, free up your in-clinic team, and grow sustainably. We know growing a clinic
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