You’re Booked In!

Thanks for scheduling a call with Apex Integrate.

Congratulations! You’ve taken the first step toward reducing missed calls, increasing bookings, and saving thousands on front desk costs.

Here’s what we’ll cover on the call:

How we answer every client call - even out of hours

How we book appointments directly into your calendar

How we follow up with missed leads automatically

Trusted by Dental & Aesthetic Clinics across the UK.

Frequently Asked Questions

How do I get started?

Just book a free consultation. We’ll discuss your needs and call volume, then build a custom plan. Most clients are live in 2–3 weeks.

How long does it take to set up?

Standard setups take around 2 weeks. For more complex requirements, it can take up to 30 days. We handle everything from training to integration, so you don’t have to lift a finger.

Will I be working with a real person?

Yes – always. You’ll have a real, fully trained receptionist (and a backup), dedicated to your business. No bots. No scripts. Just real human support.

Do you provide a CRM?

Yes. We offer a premium CRM system (GoHighLevel sub-account) to manage leads, automate follow-ups, track bookings, and more — included in your plan.

Do I get to speak directly with my receptionist?

Yes. You’ll have a dedicated account manager available on WhatsApp to make updates, request changes, or communicate with your receptionist team quickly and easily.

Do you offer outbound calls too?

Yes. Our team can follow up with leads, confirm appointments, chase unpaid invoices, or reactivate lapsed clients — whatever support you need.

Do you monitor call quality?

Yes. All receptionists are regularly coached and monitored. We use call reviews, performance data, and client feedback to continuously improve service.

Who is this service for?

Apex Integrate is perfect for any business that wants to stop missing calls and start converting more leads — especially service-based businesses like clinics, salons, law firms, plastic surgeons, and consultants. If your time is valuable and your calls matter, we’ve got your front desk covered.

Is my receptionist shared with other businesses?

No. You’ll have your own dedicated receptionist, trained exclusively on your business, services, FAQs, and booking system.

What happens if my receptionist is sick, on holiday, or leaves?

We assign a second trained receptionist as backup from day one. If someone’s off sick or moves on, your service continues without disruption. You’ll never have to re-train or deal with gaps in coverage.

Is my data secure?

Yes. We follow GDPR best practices and use encrypted systems to ensure your business and client data is fully protected.

Can you use my existing CRM and calendar?

Absolutely. We train our receptionists to use your tools — whether that’s Fresha, Cliniko, Google Calendar, or your industry-specific CRM.

What if I receive a high volume of calls?

We scale with you. Whether you're a solo operator or a multi-location clinic, we can expand coverage, add more hours, or provide a full team to handle the volume.

Can I customise how calls are answered?

Yes. We tailor greetings, scripts, and workflows around your business — from tone of voice to detailed call handling instructions.

How do you motivate your receptionists?

We don’t just train — we incentivise. Our team is rewarded for great performance, conversions, and client satisfaction. This means you get motivated people who genuinely care about helping your business grow.